Bokx 109 American Prime Newton steakhouse

It was very quiet on a Saturday evening. And the pool area is already pretty much closed. A good summer destination.

It's hard to complain about poolside food and drink service! Bokx 109 offers a comprehensive variety of menu options for affordable prices. I can only give them four stars because it took nearly an hour for the servers to bring out the salad we ordered.

I lived in Indigo, and came here for breakfast. Firstly, my impression was that I will get a complimentary breakfast buffet. When I reached, I saw some buffet ready. However, the person told me that is not for public, meant for some ‘private party’. Well, I kinda accepted and sat to eat the breakfast ( not free off course). That guy only while showing me my table gave me a menu. There is no wide varieties available, so soon I made my mind and was waiting for my server. But there was nobody. People passing by, working in another table. After a while, I started questioning myself, ‘am I invisible today ‘. At last I asked some lady to stop by my table. She saw me but did not come. Even after 7-10 minutes somebody appeared, and took my order. She never asked me for water ! Surprisingly the food came quickly after that, followed by the check. The food was okay, the potatoes were over fried. The egg was greasy ( little better than the Waffle House breakfast). Then I asked the server lady for water. She heard and never came back. Again I asked some other person to serve some water. He also did not show up. Lastly when that server finally came to take my signature, I asked for water. She even did not apologize, and gave some water finally. This place really sucks, looks quite fancy though. But worst service ever ( I don’t know if they do this kinda service to all, or just to any international / brown ! ).

With an upscale hotel atmosphere, a creative and flavourful menu, and a fine selection of crafted cocktails, this restaurant already would be worth a visit. Add some top notch, live music (like Diane Blue and band) and you have about everything you could want for a full and satisfying evening. However, service was inattentive (I had to get silverware and napkins for my table after our dinner was served with none!) and unapologetic, so only 4 stars.

I would not recommend this restaurant. I found the service to be very slow, and the food mediocre at best. They forgot the bacon on my burger, and once I was finally able to flag down the waitress, she brought me a plate of the greasiest bacon I have ever seen. It took a very long time to put in food/drink order after being seated, a long time for the food to come, and when the food eventually arrived it was dumped by an overworked food runner who did not ask if I needed anything. I had no silverware, salt/pepper, water, etc.

Nice atmosphere, surprisingly empty on a Thursday evening. Bread was plentiful, but boring. Drinks refreshing, but the waiter was disappointed that we only ordered one, even though he asked us 3 times if we wanted another. The food was served fresh and hot, though a bit short of the menu description. The convenience of the hotel restaurant v a place we would eat on a night out. Disappointed at the service, when we needed it from Manager Mike, but that happens. Maybe next tome we’ll have better luck.....