Del Frisco's Double Eagle Steak House Philadelphia

I planned for my husband's bithday for months and Del Frisco's was recommended to me by a friend. This was our first time here and we enjoyed ourselves tremendously. Joe, our server, was very attentive and informative. He understood the assignment! The meal was delicious and the bread was addictive! And to top it off, the strawberry Cheesecake was smooth and rich. Perfect ending to the night. My husband was very pleased!

Food here is overall very good. A little disappointed in the Prime Bone in Ribeye, not much flavor to it but everything was cooked to perfection. The dry aged Prime was good, though I sort of hoped the truffle butter & scallop topping the waiter talked about looked a little more like I was imaging 😅 Fish was good too, crab and lobster appetizers were great as was the bacon. Oysters didn’t disappoint either! Drinks were good too, didn’t have anything I thought wasn’t made well. Out waiter was great, friendly attentive and helpful for most of the evening. However, there are some things seriously holding the place back: The hostesses sucked. I’ve seriously never been to a restaurant where they couldn’t be bothered to take you to the rest of your party or at least tell them you had arrived, and there’s like a minimum of four standing around??? I’m leaving out some details but it just genuinely was a bad way to start the evening. And the worst part of the dinner, I’m seriously still broken up about this, we ordered like 6 sides for the table to share and when they came by to box meals and everything they just THREW THEM ALL AWAY. Including the seriously amazing mashed potatoes (shallot potatoes? I forget but they were awesome), asparagus, Brussels sprouts, all gone. It’s not like they asked us either, we were shocked LOL. For as much as you pay I guess I just expected a better experience

Definitely a must try for a special occasion. Food was exceptional! Service was outstanding. We had Joseph as our server. He was on top of everything. And very personal able. I will say was very expensive! Over $1100 for 5 of us with a few drinks.

Upscale steak house situated in a building from 1922 where there was once a bank. Amazing architecture with over30 ft ceiling and a wine cellar in the middle. Bread served was butter and honeyed, interesting combination but a good taste. Rib eye was very peppery but great! Asparagus was also peppered but excellent. Service was great, kind and suiting. Great atmosphere for special occasions as well. Located in downtown Philly.

Great food but poor, slow service. Went for a Christmas office dinner. Was a 2 1/2 hour dinner but service was so slow that they did not give us time for dessert. They seated us 30 minutes late. Took our dinner order after appetizers were served and finished. I would recommend for a small group but they can not provide great service for larger groups.

Reserved and had to wait 1 hour +. Terrible experience. Didn’t even get to eat here because of how long the wait is. We reserved for an 8 pm dinner and we were still standing around at 9:30 pm. They had everyone awkwardly waiting at the front with little space and little help. I feel bad for the guests trying to have a lovely dinner since it was so packed that guests in the lobby were cluttering their area of personal space. The lady at the check in desk was not helpful and passive aggressive. Literally it was a mess. You would think for a place like this, they will plan their reservations accordingly but clearly they are just extremely money hungry but don’t match their service. Don’t waste your time. Not worth spending this much money at a place that doesn’t even look your way when you’re literally waiting up to 1 hour and 30 minutes for a reservation! Also, I agree with the other comments on how they profile their guests when it comes to enforcing dress code. Some of the people waiting in the lobby were literally wearing sneakers, sandals, jeans etc. If you want a nice experience for your family, Del Frisco’s is not the right choice. Left hungry and angry from here.

Though it is pricy but I recommend it. The place is awesome! The server Anthony was very pleasant, knowledgeable and attentive. Service was spot on,and the food was delicious. It should be a go to place for a special occasion because you're guaranteed a 5 star experience.

So, I have been coming to Del Frisco's for many years. I have seen many different types of people dressed many different ways. Tonight, on 10/15/21 I went to Del Frisco's for a celebration of my anniversary. Now, while I was waiting for a table (even though we made a reservation) I noticed people wearing shorts, torn jeans and tee shirts nothing serious just observing while waiting. We sit, order our complete meals and are enjoying the atmosphere. I got cold and decided to put my jacket that has a hood. So, about 5 minutes later I have this gentleman tell me that I have to take off my jacket because it is considered athletic wear. I explained that the only reason why I have it on is because it is cold and if needed I can and will tuck the hood in. He did not want to hear it. Nor did they try to do anything to help the situation like lower the air. So, we asked for his manager who said the same thing. Rather than argue with people who are meaningless to me. We decided to go to Ocean Prime for a much better drink and dinner experience. I will never go to Del Frisco's again. Nor, will I ever have any big company dinners or recommend their services again. To many great restaurants that are close by that care about their customers....Ocean Prime, Capital Grille, Barclay Prime, etc. They respect their customers so they will get my money and business.

I have heard so much about Del Frisco’s and was very excited to give it a try, but I was never given such a terrible service. We had a party of 6 people to celebrate a birthday, called in advance to let them know we were running late, but when we arrived, we were told by the hostess to wait “5 minutes” repeatedly and were immoderately asked to “stay out by the wall” so that they could let other guests in (who came after us) and to sit them. I had to come up to her and keep asking when can we be seated after waiting 15 minutes and telling that we have already been told “5 minutes” more than once, to which she replied “well, then it’s less than 5 minutes”. When asking whether we lost reservation because the table was given to someone else, we were told that no, it just needs to be prepared. There were dozens of empty tables, and the only thing that was special about our table is 6 glasses of wine, otherwise I can’t imagine what took them so long to “prepare”. I usually try to give a benefit of the doubt, but in this case, felt like the hostess didn’t know what decent customer service is. The manager should really pay attention to whom they hire, I am not the first one to complain about customer service, and if several people say something is wrong, then something is WRONG. Wait time: The server was nice and helpful, but the kitchen took forever to cook a steak. We waited 1.5 hours vs 45 minutes promised. And one of the steaks was missing, so we waited on top of that. Food: Steaks were fine, I wouldn’t say they were anything special, but for the price we paid I expected more. I ordered the tomahawk for two, and although the meat was tender, it lacked the “flavor” that one eating a steak would expect. Perhaps, the cook forgot to season a steak as well? Overall: The only nice thing about this restaurant is the building it is located in. Customer service, the cooking time, and the food itself, is lacking and does not live up to the price nor to the location.