We so wanted this to be an amazing wedding anniversary dinner during an out of town weekend, but sadly it just didn't measure up to our expectations. We are both foodies, so our expectations are high, but we also know Ruth's Chris holds quality in high regard. First, we had a reservation and were seated in a dark bar booth with a wonky TV hanging in a larger hole in the wall and a fake candle that kept going out, and where our view was bar traffic to the soothing sounds of someone whistling like they were calling a cab and a loudly cackling woman flirting with nearby men.We both ordered steak with lobster or shrimp. The seafood was decently good (be prepared for butter for days with the lobster). We both ordered our steaks medium, and his arrived a little shy of medium...but mine was clearly rare. My sweet husband insisted I take his and he sent mine back to be cooked further for him to eat. After some time, it arrived back slightly more cooked but still not at a medium doneness. Because the wait was pretty long, by the time it returned, he wasn't even hungry enough to finish it. I know our waiter and management were concerned, and we were very polite the entire time, but honestly when so much was said about it with three different people coming by to make sure we were OK, we felt very uncomfortable about asking second time for it to be cooked to the right temperature. All this to say, I'm sure this restaurant hits a home run most of the time. We were just really disappointed by our experience, particularly when spending more than $100 per person with tip. They did give us a boxed dessert to take with us, so I suppose we should be satisfied. Oh, and it does bear mentioning that the whiskey basil smash cocktails were spot on. 😏
