Chicago Firehouse Restaurant Chicago steakhouse

Came here in late September for my partner's birthday and WOW were we disappointed. We had flown in the night before from out of town and I had this reservation booked for weeks. We were placed upstairs on the patio, but were placed behind the door which made it very easy for the server to forget us. We were also placed right next to the door to the banquet room that happened to be hosting a very loud event right through the glass french doors. This would have been fine, as we understand we're not the only reservations dining in - but like I mentioned, this made it easy for us to be forgotten. We watched tables get seated after us -- and with bigger parties (as there were only two of us), and get served before us. We watched them get waters and cocktails before us, get their food before us, get the check before us, and leave before us. We were the last ones to leave the patio that evening because the server made it very obvious with her facial expressions that we had been continuously forgotten. Even the ice cream my partner got for his birthday has already started to melt. At the time I was a server, and trust me, I get being in the weeds or being overwhelmed with high volumes of people. But this... this was unacceptable as we weren't even met with any sort of apology at the end of our meal. Just the look of "oh, shoot! I forgot their _____" every time our server passed made our experience one to remember, but for all the wrong reasons. If you decide to dine-in, on the upper patio, make sure you're not seated behind the door because you WILL be forgotten.

I've lived blocks away from this place for nearly a year and finally made my way over there for a meal - boy am I glad I did! Chicago Firehouse is the...

My husband and I dined here on April 29, 2022 for my birthday. We arrived a few minutes prior to our scheduled reservation and were seated promptly (after a warm welcome). I am not sure if all patrons are asked if they want to check their coats, but we were not asked, while another gentleman was (maybe it was a part of his groups reservation contract). Our waiter was pleasant, but not as attentive to us as the other guests. The young man clearing the tables was very attentive and customer oriented. We ordered the Caesar salad and firecracker shrimp for appetizers- both were delicious. My husband ordered the chicken and an old fahsioned to accompany his dinner- he enjoyed his dinner. I ordered the salmon, creamed spinach, whipped potatoes and a strawberry drink to accompany my dinner. We were served our dinner and never received our drinks until we had completed our meals. When he brought the drinks to the table I explained that we had to leave for a concert at Wintrust and the waiter replied that we should have told him that. Well, everyone that he was serving and attentive to around us were receiving their drinks and his undivided attention and we never had an opportunity to "tell him about our concert" and should not be required to in order to have our dining request fulfilled. We had to quickly drink as much as we could of our drinks, leaving most of what was served in order to make it to our parking reservation for the concert. This first time visit left me uncertain on referring my clients for a visit.

I'm w little surprised at the low reviews for this place. I came here on a Friday night and had an enjoyable experience. We kept it simple and ordered main...

Wow, I love this place! First, it’s stunning the second you walk in and all throughout. I wish I took pictures of my food but it was too delicious so the phone did not eat first. Definitely recommend for a nice night out!

We live in the neighborhood of Chicago Firehouse and haven't had a chance to try it until an impromptu dinner reservation last night. Right of the bat the...

Maybe it’s because I don’t often eat at places this expensive but the food is nothing special. The steak was just that a steak with no side for around 60$. I could get the same steak or better from any generic steak house for around 20$. The sides were also nothing to write home about just mashed potatoes, Mac and cheese, squash but nothing I felt was special or worth the price. I genuinely don’t want to be mean because I will admit the service was good I never felt like I was waiting for a waiter when I needed something. Realistically my rating is due to the prices, for these prices I expect something I’ll remember not just another so-so steak.

First time coming to Chicago and made reservations here. This was a birthday dinner and it did not disappoint. From the drinks to the dessert this place was excellent. The oysters rockefeller was an amazing appetizer. The chocolate cake made for the perfect birthday dessert. Highly recommend. Service was amazing and staff was extremely friendly!

We sat in the solarium section, and it was very nice. That area was not part of the original firehouse, but the atmosphere was still lovely. Our server, Diana, was extremely friendly and helpful. As for the food, the braised beef was delicious, and the braised bacon was absolutely amazing. I don’t remember what it was called, but I had some kind of buttermilk coconut pie, and it was literally the best dessert I’ve ever had in my life. I seriously can’t believe how good it was. If I ever make it back to Chicago I absolutely have to have it! :)

Took my father here for dinner tonight. Food was fantastic! We sat on the second floor; my father and I both had the lobster bisque and the short ribs....