PY Steakhouse Tucson

If there was a 4.5 option I'd pick that for my experience here. First time coming here for a family birthday dinner and honestly, I was pleasantly...

After getting food poison several months ago we decided to try the bar at PY. The service at the bar between the steakhouse and spa was terrible. The...

I had not been to PY since 2009 and while we wanted to love it as the venue is very nice the expensive 8 Oz Filet Mignon came cold but had waited so long did not want to turn it back macaroni and cheese - interesting for a Steak House had hardly any cheese in it or very little and the Halibut was the size of a kids size serving literally and so many flies in the place it was crazy — I think they leave the back door open and they all are out there talking and forgetting about the guess. Will go to the Italian or Asian restaurants or even the buffet in the future.

PY was our favorite restaurant for special occasions; but after our latest experience we were deeply disappointed. We made reservations for 6:30pm as we were attending a show at 8pm at the AVA. We always order the dry aged steak... it's the main reason we go here, it's usually incredible. During show nights it gets busy, and both of us having worked in the service industry, we sympathize with the staff and try to remain reasonable. But the service on this night was beyond bad. We sat and watched as everyone was tended to, served, ate and left...while we never even got a refill on water. The servers made sure not to make eye contact as they passed us. We ordered our appetizer, drinks, and dinner for the night to make it as easy on our server as possible. We were sat at 6:30pm and finally had to ask another server when our food would be ready at 7:45pm, so we wouldn't miss the show. The steak was not dry aged and it was cold, the couscous had sat under the heat lamps and was crusty and dry, and the asparagus was soggy. We've frequented this steakhouse because the service and food was always impeccable, and try to show our appreciation to the busy workers. But it was so disheartening to watch large groups and groups after us be served the way we had remembered and always admired. And then to pay a high price for a meal that in no way reflected the quality of the food or service.

Listen up... if you want to feel like kings and queens come here!!! This was an ✨️incredible✨️ experience. I went here with my friends for my birthday and the food was extraordinary. We had Wagyu steak that blew our minds. Our servers were the most professional, explanatory, and understanding people ever!! They were so knowledgeable and respectful. It was worth the money and I am so glad we went.